Policies
SMS Consent & Messaging Policy
Last Updated: July 2026
Crown Concierge Car Service is committed to transparent communication with our customers. This page explains how we collect SMS consent, the types of messages you may receive, and how you can manage your messaging preferences.
How Our Instant Quote Works
Crown Concierge uses a two-step request process designed to give customers pricing information before asking for any personal details.
Instant Quote
- Enter trip details
- Receive an instant fare estimate
- No personal information required
Request Submission
- Choose to continue
- Enter name and phone number
- Decide whether to opt into SMS
SMS Consent
- The SMS consent checkbox is never pre-selected
- Customers must actively check the box to opt in
- Consent applies only to transportation-related communications from Crown Concierge Car Service
Types of Messages
Message Frequency
Message frequency varies depending on your reservation activity.
Opt-Out
Reply STOP to stop receiving messages.
Reply HELP for assistance.
Privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes. See our Privacy Policy and Terms of Service for full details.